Policy

EHQMS

Texo DSI is committed to an operating philosophy based on openness in communication, integrity in serving our customers, fairness and concern for our employees and our responsibility to the communities within which we operate or may affect.

Our vision is to exceed customer expectations for quality, safety, sustainability, cost, delivery and value. Additionally, we are dedicated to creating a profitable business culture that is based on the following principles:

We believe in the practice of social responsibility and encourage similar behaviour in our employees and suppliers

Our people

Texo DSI is committed to equality in employment opportunity and rewards, embracing wholeheartedly the cultural diversity within the communities we call home. Our employees’ welfare and interests are foremost throughout all aspects of our business and how we conduct our affairs. Your organization is committed to:

Creating and nurturing an environment of success based on honesty and integrity
Empowerment through training and communication
Individual growth and equal opportunity
Prevention of accidents and incidents
Designing and providing a safe and secure work environment

Our customers

Customer needs are paramount and represent the highest priority within our business. Our obligation is to proactively seek out and define customer needs while addressing all requests expeditiously without creating false expectations.

Our community and environment

Texo DSI is committed to supporting the communities within which we operate. We believe in the practice of social responsibility and encourage similar behaviour in our employees and suppliers. We support the conservation of the physical environment and the prevention of pollution at our facilities and as such, our environmental commitments include:

Protection of the environment
Conformity to compliance obligations
Continual improvement
Prevention of pollution and sustainable use of resources
Climate change mitigation and adaptation
Protection of biodiversity and ecosystems
Other specific commitment(s) relevant to our context

Our well being

Texo DSI is committed satisfying all legal and other requirements and to applying the hierarchy of controls to OH&S risks. We proactively comply with all applicable occupational health and safety, legal and regulatory requirements to which we subscribe in order to:

Prevent accidents and work-related ill health by managing health and safety risks in the workplace
Provide clear instructions and information, and adequate training, to ensure employee competence
Engage and consult with employees on day-to-day health and safety conditions
Implement emergency procedures in case of fire or other significant incidents
Maintain safe and healthy working conditions, provide and maintain plant, equipment and machinery, and ensure safe storage/use of substances

Our quality

Texo DSI is committed to achieving competitive excellence and providing our customers with products and services designed, produced and maintained to meet or exceed their expectations by:

Complying with all customer, statutory and regulatory requirements
Enabling employees to achieve business and professional goals
Continually improving our processes via our IMS
Extending our IMS practices throughout our Supply Chain

Beginning with a clear definition of customers’ expectations, we strive to consistently meet or exceed them. We adhere to all applicable standards and customer specific requirements and endeavour to provide processes that ensure we achieve this in order to build a robust and world class business